Q: What are your hours?
A: Monday - Friday 9:00am - 4:00PM for Pickup & Delivery!
Q: How do I place an order?
A: The easiest way is to place your order online! Browse our daily flower menu, wedding menu, or Merchandise - add your selections to your cart and follow the prompts to place your order for delivery, shipping or curbside pickup. Not the best with technology? NO WORRIES! Our friendly staff will be happy to take your order over the phone! Just call us at 940.691.4444
Q: What's Flower Friday?
A: A Customer favorite! We will randomly host our Flower Friday events! They are never set times or dates - It’s always on a whim! We pull all of our flowers out of the cooler for our flower friends to come and make their own bouquets! Best part? Every stem is $1!
Q: What's the Dried Flower Bar?
A: We always have dried flower bouquets available for pickup in store! We also have different color selections to choose from! Best part? They are dried and preserved so they are long lasting for whoever you are blessing them with!
Q: Do you do weddings?
A: A big fat, YES! We have two services to choose from - our a la carte wedding menu and full service floral design. Our a la carte menu has a curated selection of items for you to choose from. This option has no minimums and is available for pick up or delivery only during our store hours.
Our full service option is for those who are looking for a comprehensive design proposal - including ceremony design, installation work and custom arrangements. This option starts at $2,000 and is available nationwide.
Q: Do you deliver?
A: Heck yeah we do! We offer daily deliveries allllmost anywhere in Wichita Falls and surrounding counties Monday - Friday. Simply place your order online, if you need assistance placing your order please email email@example.com or call 940.691.4444
For weddings and special events we will deliver for our full service clients on the weekend.
Q: Do you offer same day deliveries?
A: Absolutely! Our cutoff for same day delivery is 2:00pm. If we are really busy on occasion we will cut off sooner, but we love being your last minute helper!
Q: Do you have a return policy?
A: Yes, check it out here. (Link to return policy Footer)
Q: Can I cancel or modify my order?
A: To cancel a scheduled flower order send an email to firstname.lastname@example.org or call 940.691.4444. Orders being cancelled or modified within 72 hours of the pick-up / delivery date may be ineligible for a refund or store credit. Orders that have already been designed or flowers that have been special ordered are not eligible for a refund or store credit.
Q: Can I make special requests?
A: Jameson's Flowers flower arrangements are all one of a kind! Each one is subject to flower availability and seasonality. While we can take requests for certain color palettes we reserve the right to substitute as needed. That means we cannot guarantee any specific flowers or colors. To add certain requests for flower choices, allergies, or color preferences please add your note in our "notes to florist" section when placing your order or please be sure to tell our designers by calling in.
Q: Do you do flower subscriptions?
A: EEP! Yes! You can choose your recurrence! Pick between our wraps or arrangements, choose weekly or monthly. We can ship, local delivery or pickup. We may be biased but we think a flower subscription may be the best gift you can give - or sign yourself up for weekly flowers to brighten your home or office. MAJOR PERK: You save 10% on the arrangement itself by signing up for a subscription!
Q: Do you deliver flowers outside of Wichita Falls?
A: Yes! Please see our local delivery zones by clicking here! We also ship wrapped bouquets, dried flowers, and apparel!
Q: Can I have flowers sent to two different addresses from one order?
A: Unfortunately, it is not be possible to order deliverable items and ship to two different addresses in one order. They will need to be on two separate transactions.
Have a different question? Ask us!
Flower Order Cancellation Policy
Flower orders may be cancelled if notice is given 72 hours in advance of the pick-up/delivery date of the order. All flower cancellations made before the 72 hour deadline are eligible for store-credit only. Flower orders being cancelled within 48 hours of being placed (but not within the 72 hour pick-up/delivery date) are eligible for a full refund.
If you place an order and the recipient rejects delivery, whatever the reason, Jameson’s Flowers will not provide a refund and cannot be held liable for the recipient’s decision.
Once flowers leave our shop premises/delivery vehicle, Jameson's Flowers is no longer responsible for any damages incurred due to mishandling, transit, weather, etc. If you are unhappy with the quality of your arrangement please give us a call or email the day you received your blooms. In most cases, we will gladly replace the arrangement. No refunds or replacements will be made after this period. Nor will refunds or replacements be made based on improper plant or flower care on the part of the recipient.
Jameson’s Flowers reserves the right to make substitutions in the event the flowers received are not of the quality suitable for your flower order. In this event, the integrity of the proposed color palette will be maintained and flowers of equivalent value will be used.
Merchandise may be returned for store credit or exchanged within 30 days of purchase, when you bring in your merchandise item(s) in re-sellable condition, along with original packaging and provide your receipt.